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OptumRx Pharmacy

OptumRx LogoEHIM and OPTUMRx have partnered to offer EHIM groups the option to use OptumRx mail-order service for prescriptions. OPTUMRx can deliver 90-day supplies of your medication right to your mailbox, often for less than you'd pay at a retail pharmacy.

Start Home Delivery in Two Easy Steps

Step 1: Tell your physician you would like to start mail service. Once you and your physician are confident you will be taking a medication on an ongoing basis, your physician will write you a prescription for a 90-day supply, plus three refills.

Step 2: Contact OPTUMRx. Be sure to include the original prescription(s). Write the member ID and date of birth on each prescription and mail with the completed form(s). Please fill out one order form per member. The information can be sent to the following address:
P.O. Box 2975,
Shawnee Mission, KS 66201-1375.

You can also call OPTUM RX 24 hours a day, seven days a week at 1-888-877-9907 (TTY 711). Please have your medication name and physician's telephone number ready when you call.

Frequently Asked Questions

Can mail service help me save money compared to a retail pharmacy?
Yes, most plans entitle members to a discounted copay when they order their medications through mail service.

Does OptumRx have other ways to help me keep costs down?
Yes. One way is by recommending less expensive alternatives to brand-name medications whenever it's appropriate.

Can OptumRx ship medications that need refrigeration?
Yes. We ship perishable medications overnight at no charge in temperature-controlled packaging.

Is it safe to send medications through the mail?
Yes, all medications are sealed and shipped in a discreet, tamper-evident package, ensuring that your order arrives safely.

For copayment amounts, drug coverage information, or general plan questions, please call EHIM at 1-800-311-3446.

Login and Manage Your Account

OPTUMRx offers online access to your account so you can order and refill prescriptions.