EHIM cardholders can now order their prescriptions through our mail order providers, Walgreens, Prescription Solutions, and Immediate Pharmaceutical Services. The mail order forms also are available for download. If you have questions about your mail order provider, please contact the Pharmacy Department at 800-311-3446.

We can customize the program to employ open or closed options. Most commonly we limit 90 day supplies to "life sustaining medications." This list can also be customized based on specific needs of the group. The number of copays the member is responsible for with a 90 day supply can also be customized based on the needs of the specific client. Single, double, triple, and even other copay options are all available.

Mail order claims are processed daily and consecutively with retail claims. EHIM works with clients to track mail order usage and increase mail order utilization throughout the program to make sure that the employer and the members are getting the maximum benefit from the program. There is no fee for any aspect of mail order programs.


OPTUMRx (formerly Prescription Solutions) Note: Please be aware that in order to use the OPTUMRx mail order service, you must have filled one prescription before you can create an online account.
 Customer Service  888-877-9907
 General Fax  972-866-1690
 Physician Fax  800-491-7997
   More Information


Walgreens Mail Order
 Customer Service  800-345-1985
 Customer Service (Spanish)  800-778-5427
 Refills by Phone  800-797-3345
 Physician Fax  800-332-9581

 Forms  Download Now
 Mail Order - Phoenix
 Prescriber Fax