EHIM's members are a varied bunch - doctors, lawyers, teachers, municipal employees, construction workers, the husband and wife and their kids next door - but they're the backbone of this company.

1. 24/7/365 Live Customer Service Support having the resources, the will and the means to address any issue at any time.
2. Access to on-staff pharmacists, clinicians and pharmacy technicians where callers will never have to be prompted through an automated telephone maze to get assistance.
3. Member Portal with access to plan design information, forms and network pharmacy lookup.