EHIM is unequivocally committed to securing and protecting your confidential information including any and all personal and medical information. Upon enrollment in any EHIM program or service, we ask only for the minimal set of information required to fulfill your needs at the level of service you have come to expect from EHIM. It is understood, however, that when enrolling in an EHIM program or service, all information provided is done so on a voluntary basis. Failure to provide necessary information, however, could result in EHIM being unable to process your claims.
Collection of Personal Information
When you register for EHIM product or service, you may voluntarily provide us with personal information such as your name, mailing address, email address and other information. This registration may occur by mail, through your employer, through our web-site or through other channels.
As a beneficiary of EHIM's Prescription Benefits Management, Insurance or TPA products, EHIM will collect your health-related information for the purpose processing your prescription claims and fulfilling the needs of your selected service or services.
EHIM reserves the right to aggregate your personal, health-related data. Aggregating data refers to the process of summarizing and performing statistical analysis on data. The aggregation of data removes your personal, identifying information from the data such that the data, in no way, identifies you.
In the processing of health and prescription claims through the plan, we are provided specific health-related information. The healthcare provider secures the patient’s consent to submit the minimum necessary claim information for payment to be issued. Claims are either sent in paper form by mail or sent electronically and may include the following patient information:
- Member Identifier
- Service provided (i.e.: office visit and exam, labs, x-rays, surgery, etc.)
- Medications dispensed
Occasionally, claim processing requires more information than what is initially provided. EHIM will request only the minimum necessary to make a benefit determination. Some situations which may require obtaining additional information would be pre-authorization of a proposed medication or confirmation of payment.
Collection of Non-Personal Information about Your Computer
When your browser loads a web-page from an EHIM web-site, EHIM may record technical information including the type of browser you are using (for instance, Microsoft Internet Explorer 7.0 or FireFox), the operating system you are using (for instance, Microsoft Windows XP) or the kind of computer you are using (for instance, Macintosh). This information is provided by your web browser and contains no personal information about you, the user of the computer. We collect this information for the sole purpose of improving the quality of our web-site and web-services. We will not sell or disclose this non-personal information to other companies or any other organizations.
To Correct Your Information
If you believe that any of your personal information kept on-file at EHIM is incorrect or out-of-date, you can send any requests for corrections via email
or traditional mail to
HIPAA Privacy Officer
26711 Northwestern Hwy
Southfield, MI 48033-2154
Children's On-Line Privacy Protection
EHIM's websites are neither intended nor designed for use by minors. EHIM has no intention of collecting personal information from minor children.
To request the removal of personal information submitted by a minor child, please send an email
Email and Website Privacy
Email may be sent to EHIM representatives by following email links found on the EHIM websites. Furthermore, EHIM representatives may respond in email unless instructed by the sender to do otherwise.
Standard email is not a secure form of communication and should not be used to communicate personal information such medical data, financial data or social security numbers. Email may be intercepted by third parties. By using the e-mail service, you accept the risk of transmitting information from EHIM to your personal e-mail address in an unsecure environment.
If you are receiving e-mail correspondence at an employer's e-mail address, please note that, under law, the employer may be permitted to view the contents of any e-mail messages received at this address. If you are concerned about the confidentiality of your e-mail messages, you may wish to use a home e-mail address or open a free email account with one of the many internet companies who offer this service.
EHIM will not share your email address with any other company without your permission.
We have appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect.
With most Internet browsers, you can erase cookies from your hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser's instructions or online help files to learn more about these functions.
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