EHIM's 24/7 Customer Service Center is awake when everyone else is sleeping. Staffed by experienced, highly trained, and dedicated professionals, the center provides a variety of pharmacy and clinical services to clients, members, agents, physicians, and pharmacies. If you need after-hours help ordering an identification card for a new member, or assistance submitting a pharmacy claim, then give us a call, toll-free, at 800-311-3446.

Providing the best customer service in the industry doesn’t just start and stop with a 24/7 customer service center and an integrated online system. It carries over to our belief that client satisfaction is what defines us, and it's a corporate philosophy that we put into action every day. Our priorities are not solely at the bottom line, but with that of which we serve: our members and their families.

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